Terms of service

TERMS & CONDITIONS
The use of this application and/or site or any other site owned or maintained by O’SNAP ACTIVE
LIFESTYLE, INC., a corporation organized and existing under the laws of Texas (“O’Snap”), is
governed by the policies, terms and conditions set forth below. Please read them carefully. Your
use of this site signifies your acceptance of the terms and conditions set forth below. Your order
placed on this site signifies your acceptance of the terms and conditions set forth below.
Privacy & Security Disclosure
The company's privacy policy may be viewed at www.osnap.com. The company reserves the right to
modify its privacy policy in its reasonable discretion from time to time.
Payment Methods
We accept U.S. issued credit and debit cards:
• Visa
• MasterCard
• American Express
When placing an order online, you will need:
• The address the card's statement is sent to (billing address).
• The card number and expiration date.
• The 3- or 4-digit code found only on the card (CVV2 code).
Credit card orders can be placed online over our TLS 1.3 encrypted connection. The same credit
card may be used only three (3) times in one processing day.
You are entering into a legally binding agreement with O’Snap, located at 901 Sam Rayburn
Highway. Melissa, TX, 75454. The official website for O’Snap Active Lifestyle, Inc., and its
affiliates is: www.osnap.com. O’Snap Active Lifestyle, Inc., has the registered address of:
O’Snap Active Lifestyle, Inc.
901 Sam Rayburn Highway
Melissa, TX, 75454
www.osnap.com
Shipping Policy
All orders are processed within 2-3 business days. Orders are not shipped or delivered on
weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed
by a few days. Please allow additional days in transit for delivery. If there will be a significant delay
in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can
occasionally occur.
Damages
O’Snap is not liable for any products damaged or lost during shipping. If you received your order
damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Refund Policy
You may request a refund of any amounts charged by contacting customer service at
support@osnap.com. If for any reason you are not completely satisfied with any O’Snap products
purchased directly from O’Snap via our website, you may request a refund within thirty (30) days
from the date of purchase for a full refund or exchange. Refunds and exchanges will be made to
the credit card with which the product was purchased. You will need the following to make your
request for refund:
• Proof of Purchase
• Unused portion of the product or empty product containers
Your refund includes only the cost of the product. It does not include the costs of shipping.
Return Policy
Before any product is returned to O’Snap, the distributor or customer must contact customer
support to obtain a Return Merchandise Authorization (“RMA”) number. Any package received
without this information on the outside of the box may be refused, and may result in a refund not
issuing.
SmartShip Cancellation
Please email support to cancel or modify your SmartShip at any time at support@osnap.com,
without penalty. You can also modify or cancel your order at any time at www.osnap.com . By
selecting the "SmartShip" option on the website, you are giving O’Snap authorization to enroll you
in the automatic shipping program. O’Snap will ship your products directly to you. You are also
authorizing O’Snap to charge your credit card for the products you have ordered on a monthly
basis. You may cancel at any time without obligation and without penalty by emailing
www.osnap.com or canceling the order on the osnap.com portal. All SmartShip cancellations
must be performed or delivered to O’Snap within 3 business days of the next shipment to
guarantee the cancellation of that shipment.
Third-Party Interactions
During use of the O’Snap Website, you may enter into correspondence with, purchase goods
and/or services from, or participate in promotions of advertisers or sponsors showing their goods
and/or services through the Website. Any such activity, and any terms, conditions, warranties or
representations associated with such activity, is solely between you and the applicable third party.
O’Snap shall have no liability, obligation or responsibility for any such correspondence, purchase
or promotion between you and any such third party. O’Snap does not endorse any sites on the
Internet that is linked through its Website. O’Snap provides these links to you only as a matter
of convenience, and in no event shall O’Snap be responsible for any content, products, or other
materials on or available from such sites. O’Snap provides products to you pursuant to the terms
and conditions of this Agreement. You recognize, however, that certain third-party providers of
ancillary software, hardware or services may require your agreement to additional or different
licenses or other terms prior to your use of or access to such software, hardware or services.
Order Disclaimer
Your electronic order confirmation, or any form of confirmation, does not signify our acceptance
of your order. O’Snap reserves the right to accept or deny shipment to anyone for any reason.
The company reserves the right to require additional information before processing any order. If an
the order appears fraudulent in any way, O’Snap reserves the right to cancel the order, notify the card
holder and the proper authorities.
FTC Disclosures
As a participant in the O’Snap program, all distributors will be required to acknowledge the FTC
disclosure for participation in the program.
Product Disclaimers / Disclaimers of Warranty
O’SNAP MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE
RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR
COMPLETENESS OF ANY INFORMATION ON THIS SITE. O’SNAP DOES NOT REPRESENT
OR WARRANT THAT (A) THE USE OF THE SITE WILL BE SECURE, TIMELY,
UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER
HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SITE OR COMPANY'S PRODUCTS
WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE
ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES,
INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH
THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR
DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE
THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS.
ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS,
IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NONINFRINGEMENT OF THIRD-PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY O’SNAP.
Limitation of Liability
IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY EXCEED THE AMOUNTS
ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE 3-MONTH PERIOD IMMEDIATELY
PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL EITHER
PARTY BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY,
INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING
LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING
OUT OF, OR IN ANY WAY CONNECTED WITH THIS SITE, INCLUDING BUT NOT LIMITED
TO THE USE OR INABILITY TO USE THE SITE, OR FOR ANY CONTENT OBTAINED FROM OTHROUGH THE SITE, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION,
REGARDLESS OF CAUSE IN ANY INFORMATION CONTAINED HEREIN, EVEN IF THE
PARTY FROM WHICH DAMAGES ARE BEING SOUGHT HAVE BEEN PREVIOUSLY ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES. Certain states and/or jurisdictions do not allow the
exclusion of implied warranties or limitation of liability for incidental, consequential or certain other
types of damages, so the exclusions set forth above may not apply to you.
Notice
O’Snap may give notice by means of a general notice on the www.osnap.com website, electronic
mail to your e-mail address on record in O’Snap's account information, or by written
communication sent by first class mail or pre-paid post to your address on record in O’Snap's
account information. Such notice shall be deemed to have been given upon the expiration of 48
hours after mailing or posting (if sent by first class mail or pre-paid post) or 24 hours after sending
(if sent by e-mail). You may give notice to O’Snap (such notice shall be deemed given when
received by O’Snap) at any time by letter delivered by nationally recognized overnight delivery
service or first-class postage prepaid mail to O’Snap at the following address: 901 Sam Rayburn
HWY, Melissa, Texas 75454 in either case, addressed to the attention of: Legal Department.
Modification to Terms
O’Snap reserves the right to modify the terms and conditions of this Agreement or its policies
relating to its products and services at any time, effective upon posting of an updated version of
this Agreement on the www.osnap.com website. You are responsible for regularly reviewing this
Agreement. Continued use of the Service after any such changes shall constitute your consent to
such changes.
General
This Agreement shall be governed by Texas law and controlling United States federal law, without
regard to the choice or conflicts of law provisions of any jurisdiction, and any disputes, actions,
claims or causes of action arising out of or in connection with this Agreement or the Service shall
be subject to the exclusive jurisdiction of the state and federal courts located in Texas. If any
provision of this Agreement is held by a court of competent jurisdiction to be invalid or
unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the
intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full
force and effect. No joint venture, partnership, employment, or agency relationship exists between
you and O’Snap as a result of this agreement or use of this Website. The failure of O’Snap to
enforce any right or provision in this Agreement shall not constitute a waiver of such right or
provision unless acknowledged and agreed to by O’Snap in writing. This Agreement,
together with any applicable Form and policies, comprises the entire agreement between you and
O’Snap and supersedes all prior or contemporaneous negotiations, discussions or agreements,
whether written or oral, between the parties regarding the subjectmatter contained herein.
Definitions
As used in this Agreement and in any Order Forms now or hereafter associated herewith:
“Agreement” means these online terms of use, any Order Forms, whether written or submitted
online via the www.osnap.com Web Site, and any materials available on the Company Website
specifically incorporated by reference herein, as such materials, including the terms of this
Agreement, may be updated by O’Snap from time to time in its sole discretion; “Effective Date”
means the earlier of either the date this Agreement is accepted by selecting the “I Accept” option
presented on the screen after this Agreement is displayed, the Effective date on the subscription
form or the date you begin purchasing products from this site; “Order Form(s)” means the form
evidencing your purchase from this site and any subsequent order forms submitted online or in
written form, each such Order Form to be incorporated into and to become a part of this
Agreement (in the event of any conflict between the terms of this Agreement and the terms of any
such Order Form, the terms of this Agreement shall prevail); “O’Snap” means collectively O’Snap
Active Lifestyle, Inc., organized and existing under the laws of the State of Texas doing business
as “osnap.com” and having an office at, 901 Sam Rayburn Hwy. Melissa, TX, 75454, together
with its officers, directors, shareholders, employees, agents and affiliated companies.
Questions or Additional Information
If you have questions regarding this information or wish to obtain additional information, please
send an e-mail to www.osnap.com.
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